Question: What is your company's image?
We were asked that recently at Essex Mortgage (www.essexmortgage.com), and there were many answers, but with one real defining answer that seem to meander through all the comments. The real answer was "flexible." I know it seems like a simple word, and could have so many meanings to everyone. I will explain.
The people at Essex Mortgage spend an enormous amount of time helping borrowers, branches, and loan officers until they understand the process. We host orientation on the phone and in person at corporate, or the local branch office. We host webinars for training and recruiting, and we host events in the community where our customers, and our loan professionals live and work.
As long as it is legal, ethical, and makes sense; we will structure your branch deal to fit your needs. We know everyone is different, and has a variety of methods. That is why we say, "Essex Mortgage Company is not a BOX company so we do NOT put you in a BOX."
